1. Overview

Vitae Supply (“Vitae Supply,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit https://thevitaesupply.com or submit information through our website.

By accessing or using our website, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the website.

2. Information We Collect

Information You Provide Directly

When you submit information through our website, we may collect personal information such as:

• Full name
• Email address
• Phone number
• Information related to unused diabetic supplies
• Any additional details you voluntarily provide

You are responsible for ensuring that the information you provide is accurate and that you have the authority to submit it.

Information Collected Automatically

When you visit our website, we may automatically collect limited technical information such as IP address, browser type, device information, and general usage data. This information is used solely to maintain site functionality, security, and performance.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To review inquiries related to unused diabetic supplies
• To communicate with you directly regarding your submission
• To coordinate next steps and provide follow-up communication
• To provide customer support
• To maintain website security and functionality
• To comply with legal or regulatory obligations

4. SMS Communications & Consent

If you choose to opt in to receive SMS communications, you consent to receive text messages from Vitae Supply. These messages may include transactional or follow-up communications related to your inquiry.

Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP or contact us at (916) 740-7252.

Separate consent may be requested for occasional marketing communications. Marketing messages, if sent, are infrequent and optional.

5. Marketing Communications

If you explicitly consent, we may send occasional marketing or informational messages such as service updates or availability notices. You are never required to opt in to marketing communications to use our website.

You may withdraw marketing consent at any time by replying STOP or contacting us directly.

6. Information Sharing

We do not sell, rent, or trade your personal information to third parties.

We may share information only in the following limited circumstances:

• With service providers who assist in operating our website or communications (under confidentiality obligations)
• When required by law, legal process, or governmental request
• To protect our rights, property, or safety

7. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect your personal information. However, no method of transmission or storage is 100% secure.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws.

9. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

10. Your Rights & Choices

Depending on your location, you may have rights to access, correct, or request deletion of your personal information. To exercise these rights, please contact us using the information below.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

12. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Vitae Supply
Sacramento, CA
Email: Daniel@thevitaesupply.com
Phone: (916) 740-7252